Dear Friends & Family,
We understand the growing concern surrounding the Corona virus (COVID-19) across our communities, and our hearts go out to all those who've been impacted. As humans and as pet parents, we understand you may have specific questions about how to keep your pets and families safe, and we are here to support you every step of the way. Family Keep Clean Company is working around the clock to ensure we're able to provide the products and services you need, and to keep our customers, our associates, and the pets we love healthy and safe.
We love people and pets, and we're passionate about the care we provide to each other and our furry family members throughout their lives. This means that every day, as part of our regular operations, our production facilities are cleaned and sanitized. Recently, we've increased the frequency of cleanings. As always, we routinely use the hand sanitizer that we make on our hands and face masks, and our dogs are regularly wiped down with Puppermint Deodorizer several times each day. We work closely with our teams to ensure that anyone who is not feeling well understands that we support them staying home and taking care of themselves as a always a first priority. In fact, we insist on it.
We will continue to refer to the Centers for Disease Control and Prevention, the World Health Organization and other public health agencies to determine the safest course of action for everyone who purchases our products.
All brick and mortal locations that carry our products adhere to the industry best practices for cleaning and sanitizing all areas of the store with CDC approved cleaning solutions that have been proven to be effective against COVID-19.
This situation continues to evolve quickly, and we will be monitoring it closely. Based on current guidance and our own standards and practices, we remain open for business and are committed to providing an outstanding experience for all families and pets.
To date, there is no evidence that companion animals or pets can spread COVID-19 (per CDC guidance). For the latest information about Corona virus and pets, we encourage you to visit the links below:
At Family Keep Clean Company, everything we do is with a heartfelt commitment to bringing pets and people closer together. It's our honor and privilege to serve you, particularly during challenging times, and we thank you for being at the heart of what we do.
Ola Powell and Tatiana Fuaau
Founders, Family Keep Clean Company